Our executive committee
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Shuja Khan
Chief Executive Officer
Sean West
Chief Financial Officer
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Sarah Jane Crabtree
Chief People Officer
Gaurav Jandwani
Executive Director of Media & Broadcast
Mike Smith
Executive Director of Smart Utilities Networks
Dom Wedgwood
Chief Technology Officer
Nicola Phillips
Chief Legal Officer
Mark Steele
Chief of Operations
Shuja Khan
Chief Executive Officer
Shuja was appointed as Arqiva’s Chief Executive Officer in June 2022.
Prior to this, as Arqiva’s Chief Commercial Officer from January 2020, he was responsible for all our revenue generating activities. His remit also included strategy, product development, regulatory affairs and customer experience. He was at the heart of the creation of Vision 2031 – Arqiva’s vision and 10-year strategic plan – as well as the development of Arqiva’s purpose.
He draws on more than 20 years of leadership experience in the technology, media and communications sector, including the Chief Commercial Office across 24 territories at Cable & Wireless and various leadership roles at both Virgin Media and Liberty Global Europe focusing on driving growth.
Shuja initially qualified as a Chartered Accountant with Deloitte before moving into management consultancy advising a cross section of media and telecoms clients including the BBC on strategy and operational transformation.
Responsible for achieving our strategic and financial goals, Shuja is passionate about ensuring Arqiva focuses on long-term sustainability. With a strong and inclusive leadership style, Shuja is spearheading our cultural transformation to ensure that we are best possible partners to our customers; simplifying our business; and making Arqiva an inclusive and great place to be for our people.
Shuja is married with two children. He grew up in Saudi Arabia before moving to the UK where he currently lives in London. He is of Pakistani background and is fluent in Urdu. He is an advisor and investor in early-stage businesses as well as social ventures and is a supporter of his local community.
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Sean West
Chief Financial Officer
Sean has been Arqiva’s Chief Financial Officer since September 2019. He joined in 2015 as Director of Treasury and Corporate Finance. He is responsible for all aspects of Arqiva’s financial performance, and is enthusiastic about driving the business forward to create real value for all of Arqiva’s stakeholders.
Before Arqiva, Sean held senior corporate finance and treasury positions at the Immediate Capital Group (ICG) and LandSec, and with a background in all areas of corporate finance and financing, he brings a wealth of experience across a range of industries and financial markets.
Sarah Jane Crabtree
Chief People Officer
Sarah Jane joined Arqiva as Chief People Officer in October 2022 to lead on the company’s people agenda including diversity, inclusion and culture.
Sarah Jane joined after 17 years with BT where she held a number of senior HR roles. She was the HR Director BT Organisation Effectiveness, responsible for BT Group’s people strategy and policies encompassing culture, operating model and organisation design, strategic workforce management, leadership and development, engagement and diversity and inclusion.
Sarah Jane began her HR career in the Civil Service as HR consultant for the Cabinet Office and 10 Downing Street. Sarah Jane moved from the public sector to BT, where she worked across a broad range of BT's Business Units, including market facing, international and central corporate functions.
Amongst her notable achievements, Sarah Jane was the HR business partner for BT Consumer, where she managed the people agenda for the launch of BT Sport and the acquisition of the UK arm of ESPN. She was the HR Director of EE after its acquisition by BT, including responsibility for the cultural integration of 12,000 EE employees into BT. She then became the overall HR Director for BT Consumer, where she was responsible for the people agenda for BT, EE and Plusnet, an £11bn revenue business.
SJ (as she prefers to be known) is married, lives in Bath and enjoys spending time with family and friends, as well as walking and gardening.
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Gaurav Jandwani
Executive Director of Media & Broadcast
Gaurav joined Arqiva in January 2023 as Executive Director, Media & Broadcast, responsible for the commercial relationships with our broadcast customers across the globe.
Prior to Arqiva, Gaurav was Business Head, TV & Streaming at Telia, the Nordic and Baltic media house, and leading telecommunications provider.
He has also held senior roles at Walt Disney and Vodafone.
Mike Smith
Executive Director of Smart Utilities Networks
Mike joined Arqiva in February 2023 as Executive Director, Smart Utilities Networks, leading our efforts to help customers capitalise on the benefits provided by accurate and timely delivery of data.
Mike has delivered across a number of leadership roles spanning commercial, operational and general management.
Previously, he led the Enterprise and Public Sector business at Virgin Media O2, and before that was Managing Director of Virgin Media Business - Direct. His career began in Insurance, then Banking Services before spending the last 20 years in telecoms spanning Energis, Cable & Wireless and Virgin Media.
Mike is a member of the Chartered Institute of Management Accountants and holds a degree in Business Economics from Exeter University.
He lives in Wokingham, Berkshire with his wife and son. Family is his first priority and in his spare time he enjoys hockey, playing vets and coaching U14 boys for South Berkshire. He also admits to being a fair weather golfer.
Dom Wedgwood
Chief Technology Officer
Appointed June 2023, Dom Wedgwood leads our technology function, enabling Arqiva to provide best-in-class propositions to all our customers, regardless of industry and irrespective of where they are on their digital journey.
Dom joined Arqiva from the live and on-demand global sports streaming platform, DAZN Group, where he was Senior Vice President for Broadcast Technology and OTT Playback Experience. Responsible for end-to-end accountability for the product management and technology teams across broadcast, network and streaming.
Prior to this he was Broadcast Operations and Technology Director for Perform Group, managing services for sports rights holders and federations.
Nicola Phillips
Chief Legal Officer
Nicola joined Arqiva in July 2023 from Parker-Meggitt (a company delivering products and services in aerospace, defence and energy markets), where she was Deputy General Counsel (UK & EMEA) & Director of Legal Operations. Previously she held numerous legal roles within ITV, including the Director of Legal for ITV Commercial & Group Marketing from 2018 to 2021.
During this time, she managed regulatory relationships, including Ofcom and the CMA, as well as providing legal support and advice in relation to all ITV’s commercial activities in the UK, which generates over half of ITV’s group revenue. Nicola enjoys travel and keeps fit with yoga, running and squash.
Mark Steele
Chief of Operations
Appointed in 2024, Mark is an accomplished operational leader with a track record of driving change and delivering exceptional results.
Mark joined Arqiva in 2015 and prior to his appointment, held the position of Director of Field Operations where he was responsible for the hundreds of engineers operating 24/7 in the field to manage UK TV and radio broadcasting and smart utilities networks.
Prior to that, Mark was responsible for Arqiva’s operations centres. His career of over 25 years includes numerous senior leadership roles, both on- and off-shore, across all service management disciplines at businesses such as Virgin Media, Telewest Broadband and Yorkshire Electricity.
Mark is responsible for the operations of all assets and services across the Arqiva business, and maintaining the performance and integrity of our platforms and services that support our customers in their business objectives.
Our directors
Mike Darcey
Chairman
Shuja Khan
Chief Executive Officer
Sean West
Chief Financial Officer
Paul Donovan
Non-executive Director
Max Fieguth
Non-executive Director
Susana Leith-Smith
Non-Executive Director
Scott Longhurst
Non-executive Director
Matthew Postgate
Non-executive Director
Diego Massidda
Non-Executive Director
Mike Osborne
Non-Executive Director
Mike Darcey
Chairman
Appointed Chairman in February 2023, Mike has over 25 years of experience in the technology, media and telecommunications industry with numerous positions held ranging from CEO of News International to COO of British Sky Broadcasting Group. He has also provided strategic advisory services to a range of clients in the media industry.
Mike has served or is currently serving on boards including Dennis Publishing (UK) Ltd (Chairman), M247 (Chairman), Home Retail Group (Senior Independent Director) and Sky New Zealand (Director). He is also Chairman of British Gymnastics and Senior Expert Advisor to MTM Consulting.
He holds an MSc Economics from the London School of Economics.
Shuja Khan
Chief Executive Officer
Shuja was appointed as Arqiva’s Chief Executive Officer in June 2022.
Prior to this, as Arqiva’s Chief Commercial Officer from January 2020, he was responsible for all our revenue generating activities. His remit also included strategy, product development, regulatory affairs and customer experience. He was at the heart of the creation of Vision 2031 – Arqiva’s vision and 10-year strategic plan – as well as the development of Arqiva’s purpose.
He draws on more than 20 years of leadership experience in the technology, media and communications sector, including the Chief Commercial Office across 24 territories at Cable & Wireless and various leadership roles at both Virgin Media and Liberty Global Europe focusing on driving growth.
Shuja initially qualified as a Chartered Accountant with Deloitte before moving into management consultancy advising a cross section of media and telecoms clients including the BBC on strategy and operational transformation.
Responsible for achieving our strategic and financial goals, Shuja is passionate about ensuring Arqiva focuses on long-term sustainability. With a strong and inclusive leadership style, Shuja is spearheading our cultural transformation to ensure that we are best possible partners to our customers; simplifying our business; and making Arqiva an inclusive and great place to be for our people.
Shuja is married with two children. He grew up in Saudi Arabia before moving to the UK where he currently lives in London. He is of Pakistani background and is fluent in Urdu. He is an advisor and investor in early-stage businesses as well as social ventures and is a supporter of his local community.
Sean West
Chief Financial Officer
Sean has been Arqiva’s Chief Financial Officer since September 2019. He joined in 2015 as Director of Treasury and Corporate Finance. He is responsible for all aspects of Arqiva’s financial performance, and is enthusiastic about driving the business forward to create real value for all of Arqiva’s stakeholders.
Before Arqiva, Sean held senior corporate finance and treasury positions at the Immediate Capital Group (ICG) and LandSec, and with a background in all areas of corporate finance and financing, he brings a wealth of experience across a range of industries and financial markets.
Paul Donovan
Non-executive Director
Paul Donovan served as a non-executive director at Arqiva from 2018 to 2020. He returned to the board in July 2022 as a Macquarie appointee, following two years as Arqiva’s Chief Executive Officer where he oversaw development of a new purpose, strategy, long-term plan and operating model.
He brings over 20 years’ experience in senior roles across the technology, media and communications sectors. Between 2014 and 2016 as CEO he led the transformation of Europe’s leading cinema operator, Odeon and UCI Cinemas Group, ahead of its sale to AMC Theatres. Before Odeon, Paul was CEO of Irish telecoms group eir, and has also held senior roles at significant global organisations, notably Vodafone, where as a member of the Executive Committee he led the company’s emerging markets businesses.
Philanthropy plays an important role in Paul’s life. He served as senior advisor to renowned philanthropist Sir Christopher Hohn from 2017-18, and as a Trustee of the Oxford Community Foundation from 2018-2021. He is a founder of two private charitable funds; Our Common Good UK, a social impact accelerator, and the Daymark Fund, which provides educational opportunities for talented but underprivileged children in the UK and Africa.
Max Fieguth
Non-executive Director
Max is a Director at IFM Investors and has been on the Arqiva board since late 2017. He also works closely with several other IFM portfolio companies including Manchester Airports Group and Aqualia.
At IFM, Max leads a team of Asset Management professionals responsible for implementing value creation opportunities across the IFM infrastructure portfolio, delivering global best practice initiatives and supporting the execution of infrastructure transactions.
Prior to joining IFM in 2016, Max worked as a management consultant with McKinsey & Company and on the Crossrail project with Bechtel. He holds degrees from Imperial College London and INSEAD and is a chartered engineer & member of the IMechE.
Susana Leith-Smith
Non-Executive Director
Susana is a Senior Managing Director in Macquarie Asset Management’s (MAM) Real Assets business in EMEA.
Susana has a wealth of experience in capital markets. Prior to joining MAM, Susana was at Barclays, most recently as the EME Head of Leveraged Finance and managing all transactions in the Telecoms, Media and Tech sectors.
Susana holds a Masters Degree in Modern History and International Relations from the University of St Andrews.
Scott Longhurst
Non-executive Director
Appointed to the board in February 2023, Scott has over 25 years of experience in Infrastructure and Utility businesses. He was formerly Group Finance Director of Anglian Water Group (AWG) and Managing Director of its non-regulated business until 2019.
Prior to AWG, he was Chief Accounting Officer of TXU Corporation and CFO of its regulated electric and gas businesses. Scott also held a number of financial and commercial roles with Shell encompassing corporate, operating company and joint venture activities across Europe, the Far East and Middle East.
He is currently also on the boards of FCC Aqualia S.A., EVOS BV (Audit Chair), Infinis Energy Management Limited (Audit Chair), and a Senior Adviser to Igneo Infrastructure Partners.
Scott is a Fellow of the Institute of Chartered Accountants in England and Wales, and a founding member of the Accounting for Sustainability CFO Leadership Network.
Matthew Postgate
Non-executive Director
Matthew is Digital and Technology orientated leader with extensive experience in new digital businesses and with the digital transformation of existing organisations. He is a Non-Executive director of UK Strategic Command within the Ministry of Defence and with a media technology Scale-Up. He also provides selective advisory services supporting technology enabled businesses and digital transformation.
He has over 20 years of experience managing the impact of digital technology along with general management expertise developed within large scale, complex organisations. His deep technical expertise provides a foundation for a rich understanding of the broader issues organisations need to tackle in order to unlock value from digital technologies.
Previously Matthew was the BBC’s Chief Technology and Product Officer, leading the BBC’s Design & Engineering division. The division had a global remit, developing the BBC’s digital strategy and wider transformation while maintaining the technology operations that keep the BBC on-air, online and reaching 500m people a month.
Prior to this role Matthew held various roles at the BBC including CTO and leading the Internet Operations function, Business Development Group and its Research & Development department. He started his career at the BBC in product management roles and was part of the leadership team that launched BBC iPlayer and was responsible for building the corporation’s world leading mobile services. Before joining the BBC, Matthew worked as a consultant and start-up co-founder.
Matthew holds a BSc from Bristol University, is a graduate of the Stanford GSB Stanford Executive Programme, is a fellow of the IET and a member of the Raspberry Pi foundation. Matthew is married, has two children and lives in London.
Diego Massidda
Non-Executive Director
Diego is Head of Digital Infrastructure at Triple Point, the Investment Manager of Digital 9 Infrastructure, and joined the Arqiva board in November 2023. Diego has more than 20 years’ international experience in Media and Telecommunications in various divisional/operating company CEO roles, including 16 years with Vodafone Group.
Diego is a Civil Engineer, holds an MBA from INSEAD, and at the beginning of his career he worked as a consulting civil engineer in South Africa and as a management consultant with McKinsey & Company.
Mike Osborne
Non-Executive Director
Mike is a Managing Director at InfraRed Capital Partners and joined the Arqiva board in late 2024. Mike also serves as a board member of several other InfraRed portfolio companies, including High Speed One and Affinity Water.
Mike began his career with Ernst & Young and then moved to Citi, where he advised on project financing, mergers and acquisitions and capital raising within the infrastructure sector, before going into equity investment with Citi Infrastructure Investors and subsequently Corsair Capital. Mike was previously a board member of Kelda Holding and its regulated subsidiary, Yorkshire Water Services, and Itínere Infraestructuras, a toll road platform in Spain.
Mike holds a Masters degree in Chemistry from the University of Oxford.
Make a switched-on world flow
We’re always on the lookout for people inspired by the opportunity of keeping people connected and entertained, and who want to solve the complex challenges involved in ensuring data and content moves effectively, securely and sustainably. Whether you’re interested in technical, engineering or commercial problems, you’ll have the chance to work with household names like the BBC, ITV, Sky and Thames Water.
More about careers