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Existing users

To access Arqiva sites, permits should be raised through the Gateway system for every visit. Gateway is available 24 hours a day 7 days a week. If you are already registered on Gateway as a requester and have completed the online induction course please login using the link below.

Login to Gateway

If you receive the message "Primary account has expired" you will need to complete the induction process again to revalidate your account. Please follow the instructions in step 2 below.

For log in help please see the Xgate user guide. If you experience a password/PIN related issue please call IT on 0800 183 0048.

New users

Step 1 - Accreditation

To become accredited on Gateway you will need to download and complete the Gateway request form. Follow the instructions and then email the completed form to

Gateway request form

Step 2 - Induction

Please DO NOT complete the online induction course until you have completed the accreditation process. Please also note that the induction course does not work in Google Chrome. When prompted to enter the password please use GateWay1

Site access induction course

To view all documentation including site access regulations and accreditation forms please visit the site access documents section of the documentation page